During Kathy’s time as director, Bethany House moved to its current location, a building where each survivor can live in their own apartment with their children. The most significant improvement in moving to a building with apartment-style living is the dignity it affords participants. The previous location had a shared kitchen and bathrooms, and the only private spaces for families to retreat to were bedrooms. While that building served the purpose of Bethany House well for many years, the upgrade was an improvement that almost cannot be measured.

Kathy was also instrumental in normalizing the fact that, as a long-term shelter, Bethany House is a home for participants, often for more than a year. It was important to her that Bethany House staff understand that they work where the participants live. As such, Kathy coached staff members to extend grace to participants, acknowledging that people deserve to be at ease and feel comfortable to be their authentic selves at all times.